Privacy Policy
Last Updated: September 30, 2026
BLS Hardware (“BLS Hardware”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, submit an inquiry, request a quotation, or communicate with our team.
This Privacy Policy explains what information we may collect, how we use it, and how you can contact us regarding your information.
1. Information We Collect
Depending on how you use our website, we may collect information such as:
- Name and company name
- Email address
- WhatsApp or other contact details
- Country or region
- Product requirements and purchasing information
- Estimated order quantities
- Product drawings, specifications, photos, CAD files, or other documents you voluntarily submit
- Information contained in quotation or RFQ requests
- Website usage information, such as pages viewed, browser type, device information, and referring source
Please do not submit confidential information that is not necessary for us to respond to your inquiry.
2. How We Use Your Information
We may use the information you provide to:
- Respond to product and technical inquiries
- Prepare quotations and RFQs
- Discuss OEM/ODM requirements
- Evaluate product specifications and customization requests
- Arrange samples or follow-up communication where applicable
- Communicate regarding products, orders, and business inquiries
- Improve our website, products, and customer service
- Protect the security and integrity of our website
We do not use information submitted through an inquiry form for purposes unrelated to the inquiry without an appropriate legal basis or your consent where required.
3. Information Sharing
We do not sell your personal information.
We may share information with service providers or business partners where reasonably necessary to operate our website, process an inquiry, provide technical services, or complete a business transaction.
We may also disclose information where required by applicable law or where necessary to protect our legal rights, website security, or the safety of others.
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Understand website traffic and usage
- Improve website performance
- Measure marketing and referral activity
The specific cookies and analytics services used may change as website functions are updated.
You can control or restrict cookies through your browser settings. Some website functions may not operate correctly if certain cookies are disabled.
5. Third-Party Services
Our website may use third-party services such as analytics, communication, security, payment, hosting, or embedded-content providers.
These providers may process information according to their own privacy policies and terms.
6. Data Security
We take reasonable technical and organizational measures to protect information submitted through our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
We retain business inquiry and contact information for as long as reasonably necessary to respond to inquiries, manage business relationships, maintain appropriate business records, or comply with legal obligations.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction, or other applicable rights.
To make a privacy-related request, please contact BLS Hardware using the contact information provided on our website.
9. Children’s Privacy
Our website and services are intended for business and general adult users. We do not knowingly collect personal information from children for the purpose of providing our B2B services.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our website, business practices, or legal requirements change.
The updated version will be published on this page with a revised “Last Updated” date.
11. Contact Us
For questions regarding this Privacy Policy or the information we hold about you, please contact BLS Hardware through our website’s contact or inquiry channels.